Tuesday, May 6, 2008

Frustration Galore - DHL and Customs

Is it ever going to end? Perhaps I am seeing the light at the end of the tunnel. We spent hours on the phone trying to reach the DHL person at Clearance this morning. The line was either busy or they didn't pick up. After about 2 hours of trying to call, we got a text message saying that an affidavit of ownership has been attached to the parcel and that it was up for re-assessment. At the end of the message, it said POSSIBLE delivery tomorrow between 9 am to 12 nn.

What the heck is that supposed to mean? And POSSIBLE delivery? Isn't 5 days of waiting enough? Minutes after that, I got in touch with JV, the girl from Clearance. She assured me that we would be getting the package tomorrow before lunch.

I hope she's right. The online tracking tool still shows:

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